How do location-based prompts in the mobile app work?

Overview:

The Traction Enterprise location based notifications alert you to start a Work Order when you arrive at a field boundary and remind you to complete or pause Work Orders when you leave a field boundary.

Requirements:

  • The Traction Enterprise mobile app downloaded on your mobile device.
  • Login to the Traction Enterprise Mobile App using the email address and password set up for you in the Traction Enterprise Business web application.

Answer:

To generate these alerts, Traction Enterprise uses the location information from your mobile device (the Traction Enterprise mobile app samples your position every 10 minutes).

Notification to Start a Work Order

If you enter a field where you have an assigned Work Order and meet the following conditions, the Traction Enterprise mobile app alerts you to start the Work Order.

  • You have no Work Orders currently in progress.
  • You have an assigned Work Order for that given field boundary.
  • You remain in the field boundary for over 10 minutes.

Notification to Complete or Pause a Work Order

If you leave a field boundary while a Work Order is in progress, you will receive an alert when the following conditions are met:

  • You have a Work Order currently in progress.
  • You have exited the field boundary associated with the above Work Order.
  • You have stayed outside the field boundary for a period of at least 60 minutes.

After you receive the notification, you have the following options:

  • Complete: This completes the assigned work order.
  • Pause: This pauses the assigned work order.
  • Remind me Later: This snoozes the notification and will generate another reminder based on the time frame defined in Settings. (The default time period for a reminder is 60 minutes.)

To adjust the Remind Me Later interval:

  1. Tap the More tab at the bottom of the mobile app home page.
  2. Select Settings
  3. Select Remind Me Later Interval.
  4. Choose the amount of time you want the app to wait before sending you subsequent notifications about this work order. 

Note: The exact timing and location of the alerts depends on the current GPS accuracy of your device, which depends on a variety of factors.

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